Receivables Module
Tracking What Customers Owe You
A live view of every outstanding Sales invoice, and the one action you can take from here — recording a payment against one.
Start here
1Before you start
Receivables doesn’t keep its own invoices. It’s a real-time view over Sales’ own invoice list, filtered down to whatever has actually been sent to a customer — a Draft invoice in Sales has no receivable yet, and a Cancelled one never will.
Without invoices in Sales reaching at least the Sent status, this screen has nothing to show. Go create and send invoices in Sales first — see that module’s own guide.
Everything you see here — the customer, the amount, the balance, the due date — is read directly from the matching Sales invoice. There’s nothing to configure or set up specifically for Receivables itself.
If the company is set to cash-basis reporting, Receivables (and Payables) don’t appear in navigation at all — a cash-basis company only recognizes money once it actually moves, and an unpaid invoice is, by definition, money that hasn’t moved yet.
2Record a payment
Click Record Payment on any open item. This is a direct pass-through to the same payment action available on the invoice itself in Sales — you’ll need an amount (can’t exceed the outstanding balance) and a real bank account to receive it into. It creates a real inflow transaction in Banking, updates the underlying invoice’s balance, and — once that balance hits zero — flips the invoice to Paid, which then drops it off this list.
Common tasks
Recording a partial payment
A customer paid some but not all of an invoice.
Enter just the amount actually received. The balance carries the remainder forward and the item stays on this list — you can record another payment later against the same invoice for whatever’s left, as many times as needed until it’s fully paid.
Finding what’s overdue
The KPI row at the top shows Overdue Amount and Overdue Invoices separately from the general Outstanding total, and each item’s status badge shows whether it’s flagged Overdue. Since that flag is set by hand on the invoice in Sales rather than computed automatically here (see below), treat it as only as current as whoever last touched the invoice.
Reference
Receivable statuses
| Status | Meaning |
|---|---|
| Open | Open Sent, unpaid, counted in Total Outstanding. |
| Overdue | Overdue Same as Open, plus flagged past due. |
| Paid | Paid Balance reached zero — drops off the open list. |
What this module doesn’t do
Unlike Payables (which calculates its overdue flag live from a due date), Receivables simply trusts whatever status the Sales invoice currently has stored. If nobody ever sets a Sales invoice to Overdue by hand, it stays showing as Open here indefinitely, even long past its due date.
You can’t create a receivable, edit its amount, or change its customer from this screen — all of that happens on the invoice itself in Sales. Recording a payment is the only write action available.